Revit 2023 - Error duplicating views

[Diogo_Alm]

Hello Revit Doctors 🙂

I'm working with Revit 2023 since the release without problems, but yesterday after a fatal error trying to open a titleblock family, Revit doesn't duplicate the views as the normal way.

I used the Basic Sample Project to test, and this is what happen:

1- This is the project browser when we open the file (I took the 'site' view from the sheet because I have different results when duplicate a view in a sheet and a view without sheet:

 
2- Duplicating a view in a sheet, with the options 'Duplicate' and 'Duplicate with detailing' I get a new level (Level 3) and the view duplicated is called just Copy 1. This new view 'Level 3' is the old 'Level 1' and is out of the sheet, as you can see:

3- Duplicating a view not in a sheet, also with the 'Duplicate' and 'Duplicate with detailing' I get a new name Site is now 'Site1' and the new view is simple 'Copy1':

4- Both situations, in the view tabs, loose the original name, and the changes i made in a view are the same in the other, can't have independent visualisations.

5- If I duplicate a view as Dependent, in both cases, Revit shut down immediately.  All the error happens with all kind of views, not only with plans.

6- Revit is updated with the lastest hotfixes, Windows (W10) and computer don't have been uopdated recently. I also tried to reinstall Revit, i took all the plugins out, and I'm still having the same issue. The old Revit versions I have installed are working perfectly. 

7- Using DiRoots to duplicate views, I have the same problems.


I'm in a corner without solutions and I can't go back to other Revit versions. There are anyone with an easy solution?  Or the best way is to format computer and install all again? 
The only solution that works is doing View->Plan Views->Floor Plan.

Thanks 🙂 

Update:
- Tried to duplicate views with Dynamo and the result is the same.

[L.Maas]

As you mentioned that this happened after a crash I expect it is the project file that is damaged. Some things to try

-If you go back to one of your backups does this solve the issue?

-What happens if you open the project on another computer?

-What happens if you open another and/or new project?

If the same issue applies to different projects then I assume it is Revit damaged.

If the same project has issue on another computer and other projects have no problem than I think it is the project itself.

If it is Revit then I would try do a repair or a clean reinstall.

[barraza.js]

Exactly the same is happening to me! Furthermore, IF I duplicate a dependent view the program crashes. It turned very unstable, any given error with family parameters also.

I already reinstalled the program twice and the problem persists. The 2022 version on same PC is ok but al my files are now 2023 and it´s impossible to work on 2023. I´m stuck.

Please reach out if you find the solution!

Regards, Jimena

[Diogo_Alm]

Hi @L.Maas, and thanks for your reply 🙂

The crash happened when I was editing the family file (.rfa), not the project file (.rvt). Also the tests, and images I shared, was with the Revit sample project, not with my project file. 

But I tried to open my project file, in other computers and, all of them could duplicate without any problem, and I could work without any issue. 

So, I think this is not a File problem, because every file (.rvt or .rfa) I open on my computer, even if is a new file, I can't duplicate views, and if is a dependent view, Revit shut down automatically. 
About the new instalation, i've already done that, and still have the same problem, the only thing I don't have done yet was formating the computer. I hope to avoid that, but if I don't find any solution, has to be done and see what happens.

[L.Maas]

Revit is also dependent on .NET libraries. You could have a look at repairing/reinstalling those.

Might be worth to look around (or ask further questions) in the Installation & Licensing forum.

[Diogo_Alm]

I started with repairing, nothing happens, then uninstall/install, still on the same page, and I made a new repair, just in case, and I have the same issues.  😞 

[barraza.js]

Hi L.Maas, sorry my ignorance.. but can you tell me how to clean these .NET Libraries ?

😄

[ToanDN · Accepted solution]

The procedure below can fix a boatload of issues, not sure if it can fix yours but maybe worth a try.

Follow these steps to resolve the issue:

Close all Revit Sessions on the affected machine.
Rename the following file (instead of removing the folders listed in the solution below): C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit %VERSION%\DDGraph
Restart Revit.
Alternatively:
Copy and paste a healthy DDGraph file from another machine, where the issue is not reproducible.

If the above steps do not help, clear the content of the following folders:

C:\Users\%USERNAME%\AppData\Roaming\Autodesk\Revit\Autodesk Revit %VERSION%
C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit %VERSION%

%USERNAME% should be your windows login name.

%VERSION% should be your Revit version.

[Diogo_Alm]

Hi @ToanDN,

Thanks for your reply.
Renaming the DDGraph file was the solution, it solves the duplication problem, and the family who make the initial fatal error, is now without any issue! 😮
So simple, and so frustrating sometimes ehehe 🙂

Just one more question, is there a place/document where we can find/study more about these 'hidden' files from Revit?  I can't even found what is DDGraph file 😞 

Many thanks for the effort and suggestions on helping solving this problem@L.Maas and @ToanDN 🙂 

[ToanDN]

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@Diogo_Alm wrote:

Just one more question, is there a place/document where we can find/study more about these 'hidden' files from Revit?  I can't even found what is DDGraph file 😞 

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I don't know of any documentation for DDGraph except for the one ADKN article I copied and pasted in the earlier post.