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Revit 2023.1 Crashing when opening Cloud Project

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ben_rebischke
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Revit 2023.1 Crashing when opening Cloud Project

Hello, hoping someone can help me with this issue.

 

We're getting the following error when trying to open a Cloud file/project, see attached.

 

I tried what it recommended, by renaming the Autodesk, Inc folder to Autodesk, Inc_OLD, and that doesn't work.

 

I've tried do a clean uninstall and re-install of Revit, and the error goes away for a few weeks at most, but then the same thing comes back.

 

The only other thing I can think of trying is doing full re-image of the computer and seeing if that helps.

 

The other odd thing is that it seems to only happen with this one cloud project file. Not sure if there's a way to verify/repair a project file or not.

 

Looking for ideas/ a solution.

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