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Revit 2020 won't download- 'missing something' then closes

2 ANTWORTEN 2
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Nachricht 1 von 3
samuelzergling
1131 Aufrufe, 2 Antworten

Revit 2020 won't download- 'missing something' then closes

Tried standard download and it says, after installing... like... 25 of the 26 'things' that something is missing, and offers me no other insight. The only thing to do is close. I tried browser download and get this. 

samuelzergling_0-1587435714102.png

 

2 ANTWORTEN 2
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luna.ye
als Antwort auf: samuelzergling

Hi @samuelzergling,

 

This message means that a necessary Revit installation file is missing, and the download fails as a result.

There should be seven installation packages for Revit 2020, please check if you have downloaded all contents of following image. 

revit 2020.jpg

 

If not, follow these steps:

  1. Disable popup blocker on your Internet browser.
Note: If using Internet Explorer, once product installer download initiates, instead of clicking Run button, click Save button.
  1. Make sure all parts of the installer are saved all in the same folder.
  2. Then, run any of the EXE file.

 

Or try to download from Autodesk Virtual Agent, refer to the solution in:You encounter issues when you try to download Autodesk software with multiple files .


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Luna Ye
Product Support
Nachricht 3 von 3
20085545
als Antwort auf: luna.ye

I have just tried to download this way but only 6 of the 7 files downloaded, any ideas on why this is? Thanks

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