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Revit 2020: "Insert from File" Does not work with BIM 360 Design

12 ANTWORTEN 12
Antworten
Nachricht 1 von 13
alanrchrist
1348 Aufrufe, 12 Antworten

Revit 2020: "Insert from File" Does not work with BIM 360 Design

I am currently working in Revit 2020 on a file which is hosted in BIM 360 Design. I am able to open the file from the Revit 2020 home screen. However, if I want to use the "Insert from File" command, the BIM 360 icon is not visible from the left sidebar menu, and I am not able to access any files which are saved to BIM 360 Design. I did not have this problem with Revit 2019; it only became an issue after I downloaded Revit 2020. Is there a fix for this issue?

 

In addition, I am no longer able to open a BIM 360 Design file from the "open" drop down menu, which is very annoying.  How do I get the BIM 360 Design icon to appear in this menu on the left sidebar?

12 ANTWORTEN 12
Nachricht 2 von 13
barthbradley
als Antwort auf: alanrchrist
Nachricht 3 von 13
Kelsey.S
als Antwort auf: alanrchrist

Hi @alanrchrist,

 

I checked in my Revit 2020 on the Insert tab, I am able to select "Insert from File" and then select a file from BIM 360 through Windows File Explorer (Not on the left but under. What happens when you select a file this way?

 

Do you have the Autodesk Desktop Connector?  It could be that you're not seeing the files if you do not have Autodesk Desktop Connector installed. I have Autodesk Desktop Connector installed.

 

Regarding BIM 360 icon not appearing after selecting File > Open from within Revit 2020, the way to access cloud models in Revit 2020 has been moved into Revit Home. I'm not aware of a way to change it back to the 'old' way of opening BIM 360 files through File > Open in Windows File Explorer. 

 

Please mark any posts that help with "Accept as Solution" and thanks.

 



Kelsey Skaug
Autodesk Technical Support
Nachricht 4 von 13
Kelsey.S
als Antwort auf: Kelsey.S

Hi @alanrchrist,

 

Did my post answer to your question? If it did, please accept it as a solution so that other members of our community can easily find it and benefit from it.

 

Thank you!

 



Kelsey Skaug
Autodesk Technical Support
Nachricht 5 von 13
alanrchrist
als Antwort auf: Kelsey.S

I don't know what you mean by "not on the left but under".  When I click on Insert from File under the Insert menu, it brings up the "Open" window.  BIM 360 is not available as an option on the left sidebar of this menu, nor is it visible in the main folder tree of the "Open" menu.

I'm downloading Autodesk Desktop Connector now, so maybe this will work.

 

Nachricht 6 von 13
Kelsey.S
als Antwort auf: alanrchrist

Hi @alanrchrist,

 

Sounds good. I look forward to hearing how it goes. Ah, mistype on my end. When clicking 'Insert file from' I can see BIM 360 under My computer > Devices and drives.

 

 

 

 

 



Kelsey Skaug
Autodesk Technical Support
Nachricht 7 von 13
Kelsey.S
als Antwort auf: alanrchrist

Hi @alanrchrist,

 

Did installing Autodesk Desktop Connector make a difference?

 

Thank you.

 



Kelsey Skaug
Autodesk Technical Support
Nachricht 8 von 13
Kelsey.S
als Antwort auf: alanrchrist

Hi @alanrchrist,

 

Just following up one last time, did installing Autodesk Desktop Connector make a difference?

 

Please "Accept As Solution" if this resolves your issue, to help others benefit and locate it.

 

Thank you.

 

 



Kelsey Skaug
Autodesk Technical Support
Nachricht 9 von 13
alanrchrist
als Antwort auf: Kelsey.S

No, it did not work.
Nachricht 10 von 13
Kelsey.S
als Antwort auf: alanrchrist

Hi @alanrchrist 

 

Were you able to select the file once Desktop Connector was installed? What did not work? Did you receive an error message?

 

Thanks.



Kelsey Skaug
Autodesk Technical Support
Nachricht 11 von 13
alanrchrist
als Antwort auf: Kelsey.S

I was finally able to find BIM 360 in my folder structure, but when I tried to open one of my workshared files, a pop-up window stated that "This file is currently being transmitted from another location".  When I opened a copy of the file from this location, it turned out to not be the most recent version, and some recent changes were missing.  I'm not sure why this is happening.
Nachricht 12 von 13
Kelsey.S
als Antwort auf: alanrchrist

Hi @alanrchrist,

 

After selecting 'Insert file from', how are you accessing BIM 360 in the Windows File Explorer? Can you create a screencast?

 

Thanks.

 

 



Kelsey Skaug
Autodesk Technical Support
Nachricht 13 von 13
Kelsey.S
als Antwort auf: Kelsey.S

Hi @alanrchrist

 

Just checking back on my last follow up. Are you able to gather the items from my earlier post?

 

Thank you.



Kelsey Skaug
Autodesk Technical Support

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