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Revit 2020 "An unrecoverable error has occurred." HELP please

8 ANTWORTEN 8
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Nachricht 1 von 9
S.Reise
3818 Aufrufe, 8 Antworten

Revit 2020 "An unrecoverable error has occurred." HELP please

Hi,

I´m trying to use Revit and every time I try to open a family either by double clicking it or opening it with another project open it says "An unrecoverable error has occurred. The program will now be terminated."

This happens also if I have an open project and want to open another one in the same "Revit", if I open each file by itself it works, its just whenever I want a second project to open...

 

I´ve tried uninstalling Revit with the uninstaller tool, restarting computer and installing again and it keeps happening, also Reinstalling from the Microsoft uninstall and nothing seems to work...

The screenshot attached is just to show that I uninstalled Revit, restarted and installed again, the double click on the table from the sample project and that happens, every single time.

8 ANTWORTEN 8
Nachricht 2 von 9
barthbradley
als Antwort auf: S.Reise

Just one family or any RFA?  

Nachricht 3 von 9
S.Reise
als Antwort auf: barthbradley

any family, or even opening a second project with a project or family already open crashes it

Nachricht 4 von 9
barthbradley
als Antwort auf: S.Reise

Is Revit the only program crashing?  

Nachricht 5 von 9
S.Reise
als Antwort auf: barthbradley

Yes, I´ve opened several projects in autocad with no problem

Nachricht 6 von 9
barthbradley
als Antwort auf: S.Reise
Nachricht 7 von 9
S.Reise
als Antwort auf: barthbradley

Thanks for the help! I´m attaching the log and .txt journal of my last attempt

What I did: Open the sample project, go to 3d view, double click on table, crash...

Nachricht 8 von 9
S.Reise
als Antwort auf: barthbradley

Thanks barthbradley!! it seems is a plug in, now ill start adding them one by one and testing to see if I find wich one is causing the problem... 

Thanks a lot! 

Nachricht 9 von 9
S.Reise
als Antwort auf: S.Reise

Just if anyone has the same issue, delete the "smart revit dock" plugin from C:\ProgramData\Autodesk\Revit\Addins\[Version]. 

 

It worked for me at least

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