Revit 2020- File Menu button not working.

[Anonymous]

Have a lab setup in my School. File Menu button will not respond. It works fine under the administrator accounts. The student accounts the button will not open anything.

[ennujozlagam]

change your window account type setting to administrator instead of standard and see if helps. thanks

[JasonKunkel]

Often, it is not permitted to change the security level of users to admin. If this is the case, maybe they can try to set the permissions on c:\program files\Autodesk and update it so Users have Modify permission to that folder and its subfolders. Since Revit is a subfolder it will adopt those settings. That might be enough permissions for the non-admin users to bypass the issue.

[Anonymous]

I set the permissions and still did not work.

[RobDraw]

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@Anonymous wrote:
I set the permissions and still did not work.

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Did you do that for all project, template, family, and any other folders that Revit needs access to?

[Anonymous]

Yes, I gave full permissions to the all autocad folders.

[RobDraw]

Sorry, you may have posted this in the wrong forum. This is the Revit forum.

[Matt__W]

@Anonymous have you seen this AKN article about setting an application to run with admin privileges?

[Anonymous]

That works. However the student still needs to put the domain admin password in to use the program. I tried setting permissions to the AutoCAD folder. Not sure what permissions the admin account is needed to open up the file button. So weird. 

[Anonymous]

I am also having this problem. I am accessing revit via a school computer lab. Does anyone have any other ideas of what we can do?

[Anonymous]

Run the updates. The latest update fixed the issue.

[Anonymous]

Thanks! It worked!

For others that are struggling with this problem: I originally checked the
update on the desktop manager and it didn’t show up, had to go to the
website and directly download the update.