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Revit 2019 won't launch

7 ANTWORTEN 7
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Nachricht 1 von 8
Anonymous
3277 Aufrufe, 7 Antworten

Revit 2019 won't launch

I recently installed Revit 2019, and when i try to open it, i get the launch screen and then get a warning saying something in my software closed revit unexpectedly.  I don't know what to do. 

7 ANTWORTEN 7
Nachricht 2 von 8
srinivasarao.potla
als Antwort auf: Anonymous

Hi@ alondra5345.ajm,

 

Thanks for your feedback.

 

are you launching the product from Autodesk desktop app or desktop icon?

what is the warning your are getting?

if possible, could you please send the screenshots?

Regards,

Srini

Nachricht 3 von 8
Anonymous
als Antwort auf: srinivasarao.potla

Hi

 

I have the same issue here, I have tried launching the product (Revit 2019) from both Autodesk desktop app and desktop icon, but the result is the same.

This is the error message.

1.jpg

 

Then this.

 

2.jpg

Please help me with this issue.

 

Nachricht 4 von 8
pendean
als Antwort auf: Anonymous

Did you put in your email address and fill in the box so someone can get back to you? If not, it just disappears... .

Capture.PNG

 

Nachricht 5 von 8
Sahay_R
als Antwort auf: srinivasarao.potla

@Anonymous @Anonymous 

 

first of all, clear your %TEMP% folder.

 

https://rvit.wordpress.com/2016/01/25/quick-tip-the-temp-folder/

 

Then do a clean uninstall and reinstall.

 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-Complete-a-Clean-Uninstall-of-Revit-products.html


Rina Sahay
Autodesk Expert Elite
Revit Architecture Certified Professional

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Nachricht 6 von 8
ennujozlagam
als Antwort auf: Anonymous

Hello, have you tried to switch off all your antivirus program or uninstall and reinstall again later (maybe it's blocking access) and see if helps. Thanks





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Nachricht 7 von 8
karibal
als Antwort auf: Anonymous

what's the computer specs? Type dxdiag on the windows search bar  at the bottom of the start menu and post a screenshot


I'm suspecting it has to do with your computer.

Nachricht 8 von 8
vdlrdevelopers
als Antwort auf: Sahay_R

Thanks! The clean temp folder did the trick :leicht_lächelndes_Gesicht:

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