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Revit 2019 Trial Text problem when printing to pdf

9 ANTWORTEN 9
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Nachricht 1 von 10
Xtremerc38
5454 Aufrufe, 9 Antworten

Revit 2019 Trial Text problem when printing to pdf

I've downloaded the Revit 2019 Trial.  My company is going to be switching to Revit.  I am having a problem when trying to print to PDF the text looks messed up, (stretched & crowded).  Does anyone have some solutions to this problem.  I am using Boot Camp iMac pro with the 5k display.

thanks

 

 

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Nachricht 2 von 10
Viveka_CD
als Antwort auf: Xtremerc38

Hi @Xtremerc38

 

Welcome to the Autodesk community! I see that you are a new visitor.

 

Sorry to hear that you are experiencing issues with the software.

Can you post a screenshot?

 

Thanks,

Nachricht 3 von 10
Xtremerc38
als Antwort auf: Viveka_CD

I've attached a screenshot of the problem.  thank you

Nachricht 4 von 10
Viveka_CD
als Antwort auf: Xtremerc38

Hi @Xtremerc38

 

As the first step, please install Autodesk Revit 2019.0.1 hotfix from your Autodesk Desktop App and let me know if it resolves the issue.

 

Which PDF printer are you using?

Are you using multiple monitors?

 

Is this error specific to a user/ machine and model?

Have you substituted a different font to see if the error persists?

 

Looking forward to your reply update.

 

Regards,

 

Nachricht 5 von 10
Xtremerc38
als Antwort auf: Viveka_CD

Hi, when I go to the desktop app it say all the updates are installed.  I've tried using the bluebeam and CutePDF printers.  I do have multiple monitors, (2 thunderbolt displays plugged in).  I don't have another machine to test it on.  I've also tried the standard arial font as well.

Nachricht 6 von 10
Viveka_CD
als Antwort auf: Xtremerc38

@Xtremerc38

 

Thanks for responding!

 

Looks like most of the things are in place.Smiley (fröhlich)

 

A few more questions -

Can you share your recent journal and file to test further? I can send a private upload folder.

Have you tried changing the display settings of the monitors? 

 

Are you on remote desktop or parallels?

Which version of windows are you using?

 

Regards,

 

Nachricht 7 von 10
Xtremerc38
als Antwort auf: Viveka_CD

I figured out the problem I was having.  I am running the iMac Pro in boot camp mode with windows 10 installed.  I installed a new driver from bootcampdrivers.com for the graphics card and now it all works good.  the text is normal when printed. It looks like the older official graphics driver from apple was not working correctly.   Thanks for your quick help though I appreciate it.

 

 

Nachricht 8 von 10
ToanDN
als Antwort auf: Xtremerc38

Change the screen resolution to 2.5K and print again see what happens.

Nachricht 9 von 10
Xtremerc38
als Antwort auf: ToanDN

I had changed the resolution to several different settings including that one and tried printing, no luck.  the driver helped things to work better.

thanks

 

 

Nachricht 10 von 10
Viveka_CD
als Antwort auf: Xtremerc38

Hi @Xtremerc38

 

That's good to know.

 

Here is a similar thread with recommended solutions and a few articles related to PDF printing errors.

I will be adding to this collection with more resources.

 

Let me know if you face issues with PDF printing and I'll be glad to test further.

We will file a Problem report to further diagnose the issue.

 

Regards,

 

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