Revit 2019 extremly slow

[info]

i have intalled revit 2019 a few weeks ago

it is extremly slow

saving takes sometimes up to 5  minutes   (in revit 2018.3 a few seconds same file)

sometimes after an action is don't respond at al  and it can take up too more than 5 minutes before i can go further or restart revit

i already did a reinstall of revit

i got a hp Z820  with 128gb ram an 2 processors

Windows 7  64

what is the solution?

[Viveka_CD]

Hi @info

Sorry to hear that you are facing issues.

Do a Revit repair first, if you continue to face the issues, next perform a clean uninstall.

Then do a fresh reinstall of Revit 2019, but before that please see this Readme contains important information about Autodesk Revit^® 2019 and check the information on Pre-Requisites and hardware and software requirements.

Let me know if any of the above helps resolve your issue.

Regards,

[info]

Hi Viveka

i discoverd that i don't have a problem when i am using revit with just one monitor

with multiple monitors i have a problem

( i have 6 monitors  running with 2 nvidia K5000 cards)

what is causing the problem?

[Viveka_CD]

Hi @info

Can you share a journal file to investigate further?

I can share a private folder if you'd prefer.

Regards,

[info]

Download link
https://bouwbedrijfstegeman.wetransfer.com/downloads/eca88681bf6916108aa8424d481ee35120180424142414/...

[Viveka_CD]

Hi @info

Thanks for sharing your files.

I will let you know if we need more information.

Regards,

[info]

new information
if I run revit on 1 screen and the view windows stays in the revit interface view, then everything goes as desired
but at the moment when I drag the view windows to another screen, it goes wrong.

For Example:  If I save the file then revit stops working.
this happens also with other functions.

I did not have this problem with revit 2018.3 (but you could not drag the view windows out of the revit interface)

[Anonymous]

I am having similar issues with 2 Screens, i had 2019LT and just upgraded to 2019 full version.  I did not have this issue on any of the previous versions.  I have had multiple installations on the same machine running for years without issues.

[Viveka_CD · Accepted solution]

Hi @Anonymous 

Here is an article which touches on a lot of reasons for slow performance in Revit. There are some steps to try such as disabling add-ins that you can try. For graphics cards, please reference the certified list for cards that have been tested with Revit. Let me know if you have any questions, thanks!

Regards,

[Viveka_CD]

Hi @info  and @Anonymous 

Please try the steps recommended in the article in recious post and let me know if there is any difference.

Thanks,

Viveka

[Anonymous]

I tried moving the files noted and it did not work.

[Viveka_CD]

Hi @Anonymous 

There could be something else contributing to this issue.

Is this issue specific to a model/ user?

Can you try logging in as an admin and see if there is any difference?

Can you send me a journal and check if your Revit version is updated with the latest build?

Regards,