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Revit 2018 - Start Up Fatal Error

3 ANTWORTEN 3
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steve
687 Aufrufe, 3 Antworten

Revit 2018 - Start Up Fatal Error

Not sure if the Hotfix has created another error, but now the first time I open up Revit following a restart or power up of both my desktop and laptop, Revit crashes. The second time it works fine with no issues.

 

Was fine before the hotfix but that fixed the "pick line" crash I was experiencing so don't really want to remove it.

 

Anyone else affected?

 

Steve.

 

 

 

Steve Hole MCIAT
Chartered Architectural Technologist

3HW Architecture & Design
Helston, Cornwall, UK
3 ANTWORTEN 3
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Jacob.westergaard
als Antwort auf: steve

Hi Steve,

 

Thank you for posting this on the forum, 

 

Is it crashing before or after the splash screen, and are there any error reports generated? 

If you are receiving an error report request please fill it in, send it and let me know which email you used to send it. 

 

Best Regards,


Jacob Westergaard

Autodesk Premium Support Team
AEC Premium Support Services
Nachricht 3 von 4
steve
als Antwort auf: Jacob.westergaard

Hi Jacob,

 

It crashes during the splash screen - Error reports are created using my steve at 3hwarchitecture dot com email.

 

If you open it up again straight away it's all fine.

Steve Hole MCIAT
Chartered Architectural Technologist

3HW Architecture & Design
Helston, Cornwall, UK
Nachricht 4 von 4
Jacob.westergaard
als Antwort auf: steve

Hi Steve,

 

Thank you for providing me with the email, 

 

I checked the report and it is something we are currently investigating and well aware of. 

 

You can follow the development work through the article below:

If you have any questions let me know and I will make sure to clarify, 

 

Best Regards,


Jacob Westergaard

Autodesk Premium Support Team
AEC Premium Support Services

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