Hi I have a couple of problems;
Problem 1
I can't seem to download Revit 2018 when it comes to installing the program on my other device. I tried downloading the same Educational license (this would be my 2nd seat) , however I received a confirmation email containing the product key/ receipt (I never got to where I had to enter the product key during the installation process it just says failed to download).
Problem 2
I have another laptop and with this license I cant find any templates when in fact I have used the architectural templates for the past 5 months.
Gelöst! Gehe zur Lösung
Gelöst von Viveka_CD. Gehe zur Lösung
Gelöst von lynn_zhang. Gehe zur Lösung
Hi @ea59
Problem 1 - Try and download Revit 2018 from Autodesk Virtual Agent. And activate the software with the license you received.
Problem 2 - Could you try the solution in this link: Revit Templates and family files not installed or missing? Hope it helps.

Hi @Anonymous
Sorry to hear that you are facing issues.
Please see Steps for Setting-Up Student Software and post on the Installation and licensing forum or create a support case for a licensing expert to troubleshoot your issue.
Looks like problem 2 is also related to a missing file during install. Please try the recommendation by @lynn_zhang
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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