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Revit 2018 download issues

5 ANTWORTEN 5
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Nachricht 1 von 6
Anonymous
2342 Aufrufe, 5 Antworten

Revit 2018 download issues

Hi!

 

I am struggling to download the trial for Revit 2018. I have gone to this page and attempted to download via both download manager and their webinstall system. Both error and I am struggling to find solutions.

 

 

 

erro1.jpg

I have closed all programs but getting nowhere. Not sure what is holding this up.

 

 

erro2.png

This flickers back and forth between the screen above and "Establishing connection"

 

When I download via virtual agent I get a virus warning on one of the downloads (Revit_2018_G1_Win_64bit_dlm_001_003.sfx.exe)! This is being blocked at our firewall level and cannot be turned off.

 

erro3.png

 

Any help to actually download would be awesome!

 

5 ANTWORTEN 5
Nachricht 2 von 6
L.Maas
als Antwort auf: Anonymous

Seems your company(?) is blocking access to certain things. Talk to your IT department

Louis

EESignature

Please mention Revit version, especially when uploading Revit files.

Nachricht 3 von 6
Anonymous
als Antwort auf: L.Maas

Weirdly the other two parts of the Revit download I can download and I can download from the AutoDesk Account area. So unless there are some very wonky rules at my end I think it must be an Autodesk issue.

Nachricht 4 von 6
Alessandra.G
als Antwort auf: Anonymous

@Anonymous

 

Also disable your anti-virus and firewall for optimal downloading conditions.



Alessandra G

Nachricht 5 von 6
L.Maas
als Antwort auf: Anonymous

I chekced and downloaded "Revit_2018_G1_Win_64bit_dlm_001_003.sfx.exe" without problems through Autodesk Virtual Agent.

Also my virus scanner did not complain after a check.

Louis

EESignature

Please mention Revit version, especially when uploading Revit files.

Nachricht 6 von 6
Anonymous
als Antwort auf: L.Maas

It is odd. There is something in the first file that AutoDesk have placed in it that gives a flase positive for our SonicWall firewall. We shut the entire thing down and dowloaded it in a controlled environment to ensure no viruses. It was clean. We then restarted our hardware firewall.

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