My 2018 Revit Program is continuously crashing no matter what it is that I do. I will start to work on my project, and then it will just come up with a message saying 'an unrecoverable error has occurred, would you like to save a recovery file' and then it will crash.
I have tried:
- Re-starting and updating the computer
- Updating the Revit program itself
- Going back to earlier versions of the project from a month ago
- Starting a COMPLETELY new architecture file with nothing in it
- Taking instructions from the autodesk help page with fixing the data
NOTHING has worked and I need this working as soon as possible for my projects
hello, if you have 3rd party software installed try to uninstall them and see if helps. thanks
@Anonymous, please review this AKN article for information regarding where to find any available product updates as well as information about how to install them. We want to make sure you have the latest updates installed.
INSTALL UPDATES, ADD-ONS, AND ENHANCEMENTS
https://knowledge.autodesk.com/customer-service/download-install/install-software/update-software/enhancements
If you have a single-user subscription, please install the LICENSE SERVER - HOTFIX which addresses intermittent crashes of 2018 products.
https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/Product-crash-when-communicating-with-Licensing-Server-Hotfix.html
You may need to update your graphics card driver since it sounds like it's happening to any model.
UPDATE DRIVERS IN WINDOWS 10
https://support.microsoft.com/en-us/help/4028443/windows-update-drivers-in-windows-10
Lastly, could you please attach a copy of the latest journal file to your original support ticket for review?
REVIT: LOCATION OF JOURNAL FILES
https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/Location-of-journal-files.html
Matt Wunch
Revit Subject Matter Expert/sUAS Pilot
Twitter | LinkedIn
AU2017 - Code Blue Dr Revit - How to Resuscitate Corrupt Revit Models
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Hi @Anonymous
Welcome to the Autodesk Community! I see that you are visiting as a new member ![]()
Please see AKN article: Revit Error: "An unrecoverable error has occurred ... no need to recreate recovery files." and try the solutions highlighted here.
Let me know if this helps resolve the issue.
Please select the Accept as Solution button if my post solves your issue or answers your question. Likes welcome!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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