Revit 2018 constantly crashing and giving error reports

[Anonymous]

Revit 2018 is constantly crashing  and asking me to send error reports.

I just created a new file. Created 19 gridlines and it has crashed.

I tried it again, saving before starting horizontal lines. It crashed.

I tried saving in a different folder, not desktop. It crashed. I cant even get to do the horizontal lines....

I have a student version. Should I just uninstall and try again?

Kathryn

[ennujozlagam · Accepted solution]

hello, try to install latest updates from autodesk Revit 2018.3.1  or try to untick use hardware acceleration from options and see if helps. thanks

[Anonymous · Accepted solution]

Thank. I've updated and everything works a treat now!

Because I only installed last week it didn't occur to me I would have to
update. I'll know better in future J

Kathryn

[Viveka_CD]

Hi @Anonymous

You should be able to see the updates from your Desktop app.

To make sure that the issue you are seeing is not something already fixed in one of the product updates, I would suggest checking the Desktop App to see if there are any Revit updates available. For information on using the Desktop App see the following article: About the Autodesk Desktop App

Note: If you are not able to download updates through the Desktop App, the following article has information on downloading updates through the Autodesk Accounts page:

Install Updates, Add-ons, and Enhancements

Regards,