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Revit 2017 Can't Upgrade Revit 2015 Files - Says Files Are Corrupt

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Anonymous
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Revit 2017 Can't Upgrade Revit 2015 Files - Says Files Are Corrupt

I've just installed Revit Architecture 2017. I've been working on files using the 2015 version up to now. When I try to open files from Revit 2015, Revit prompts me to approve an upgrade, and then starts the process. However, Revit always encounters an error and says that the file is 'corrupt and needs to be manually recovered'. The files continue to work in Revit 2015. This has happened with all my files and persists even after reinstalling Revit 2017.

 

Does anyone know how to resolve this issue?

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L.Maas
als Antwort auf: Anonymous

I only have seen this problem on rare occasions. So i expect there is something common in your projects that causes this problem.

Make sure that your computer is up-to-date (i.e. windows, Revit)

 

I would do some troubleshooting:

-Try to do an upgrade and at the point when it breaks see if something is mentioned in the last journal file.

-Start with a simple (almost empty) 2015 project and try to upgrade it to 2017.

-If it works, try to add some common used families and see if there is a point when it breaks.

-If it does not work do some trials on a different computer. 

 

 

 

Louis

EESignature

Please mention Revit version, especially when uploading Revit files.

Nachricht 3 von 4
Jacob.westergaard
als Antwort auf: Anonymous

Hi Rose, 

 

Thank you for taking your time to write this in the forum, 

 

There are various reasons for file corruption, it's a general thing with all kinds of files. However, there are some areas that are more common than others, such as:

 

  • Read/write failure to the storage media.
  • Program crashes (especially when writing data to the RVT model).
  • An add-in that modifies elements in ways not possible or desired through the normal UI.
  • Untested operations or series of operations (e.g. cancelling a synchronize, or using the Undo command after synchronizing).

I noticed you mentioned you where trying to upgrade from 2015 to 2017. Throughout the lifespan of Revit 2015 we have 14 updates where each one of them contributes to a functioning product. So if you haven't already, I would check that every single user is running the latest version and this applies to all our products - the Autodesk Desktop App will notify you every time there's a new update. 

 

As to you specific file, if you want I would be more than happy to go through the file and correct whatever might block it from being upgraded. 

 

I will just need you to confirm and I'll send you a link to a folder where you can upload your file. 

In any case let me know how you would like to proceed, and if you consider my responds sufficient enough, please mark it as a solution. 

 

Thanks again, have a great weekend, 

 

Best Regards,

Jacob Westergaard

 

Autodesk Product Support Team

Revit/CAD Specialist


Jacob Westergaard

Autodesk Premium Support Team
AEC Premium Support Services
Nachricht 4 von 4
Anonymous
als Antwort auf: Anonymous

Thanks Jacob - I'll try the update route first and hopefully that resolves it! Have a good weekend!
Rose

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