Revit 2016 R2 won' install

[mp_thompson]

When trying to install Revit 2016 R2, I get the following error message:

"This service pack could not be installed because it is not designed for the version of revit 2016 that is installed on your computer"

Can anyone tell me what the cause might be please?

[Anonymous]

That confirms your running Revit ALL in One

now i have to confirm if your actually downloading the revit all in one r2 install and not the revit arch, structure, MEP, or the revit LT version of it

is this the english version?

[Anonymous]

I too am unable to download Revit.  The whole download process happens and I click "FINISH"  and the "blue R" is not on my desktop.  All that is there is Revit REcap   WTH?   uuuggg

[Clarke_Symetri]

I am getting the same error, and I have the same build - 16.0.485.0 Service Pack 2. I tried a reinstall of Revit 2016 and that did not help.

Am I going to have to completely uninstall and Reinstall Revit?? This is not right. I don't know if this is related to having a beta (Sundial?) installed before I installed 2016? Any other insight would be appreciated. Thanks

[Tony_Michniewicz]

If your current build of Revit 2016 is 16.0.485.0, then at some point you installed an unreleased version of Service Pack 2.  I'm not sure how users ended up with this build but in this scenario, the only option is to fully uninstall Revit 2016, reinstall Revit 2016 from the original media, and then applied the R2 update.

Chances are very slim that this problem stems from the installation of beta software, such as Sundial.  What would be interesting is to find out where Service Pack 2 was installed from.

[tony.crawford]

@Tony --

It looks like at least one other customer has the unreleased pack installed. They have 16.0.485.0  20150701_1515

They posted their isue here:

http://forums.autodesk.com/t5/revit-architecture/revit-2016-r2-and-win-10/m-p/5877672#M101453

[Clarke_Symetri]

Thanks Tony. It's strange; I would have installed SP2 either from the Autodesk website, or the Application Manager. Oh well. I will uninstall and see what happens from there. Thanks.

[Clarke_Symetri]

The uninstall and reinstall worked, I was able to install R2 successfully. Thanks for the help.

[it]

I'm having this same issue.... We build the revit 2016 installer, choose all the available update options, but during the isntall we get then error.

it installs, and shows as build 16.0.490.0

reinstalling does not resolve the issue, nor does creating a new installer.

We have Building Design Suite Premium 2016, which we use to build the revit installer for 2016.

[BobbyC.Jones]

I'm trying to build a deployment to roll this out to the office next month, but R2 will not install.

I downloaded the 2016 BDSP installer from the subscription site and created a deployment. At the end of the deployment creation screens I selected add updates and applied Update 1 for R2 which states it should apply R2 and all service packs.  So far, so good.

Upon running the deployment Revit is installed, but the update is not and it gives the dreaded, "This service pack could not be installed because it is not designed for the version of Revit 2016 that is installed on your computer" error.  The log states that the update succeeded, but it lies.

This is the update applied to the deployment:

The error message on install:

Revit installs with this build 16.0.490.0:

The install log line stating update success:

2016/1/29:10:11:30 <MyUserName> <MyComputerName> Installing : "\\<MyServerNameAndFilePath>\Autodesk_Revit_2016_R2-x64_UPD1.exe" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2016/1/29:10:19:13 <MyUserName> <MyComputerName> Install Update 1 for Autodesk® Revit® 2016 2016 Release 2 Succeeded

[tony.crawford]

Bobby:

By chance are you installing the Revit deployment/update onto a Windows 10 computer?

[BobbyC.Jones]

Windows 8.1

[BobbyC.Jones]

And same results on a Win7 machine.

[Anonymous]

I've read through this tread and we are also updating to R3, from R2 without any success.

Using: Autodesk_Revit_Architecture_2016_R2-x64_UPD3

From: 16.0.490 SP2

Windows 7 Enterprise SP1

Does Autodesk or anyone have a solution?

Thanks in advance!

[BobbyC.Jones]

Hey Bill,

I finally discovered our issue.  R2 must be installed prior to any of these updates; the wording of the details in the app manager lead me to believe the updates are included R2, but they are not.  The kicker is that even though we're paying a subscription customer, R2 does not show up in the app manager and cannot be inlcuded in the deployment.  Fun times  😞

[Anonymous]

Thanks Bob - Did you actually get Update 3 to install?
We do have R2 installed and it will not update to R3
(from build 16.0.490)

[Tony_Michniewicz]

Hello everyone

The only pre-requisite for the installation of Update 3 for Revit 2016 R2 is the installation of the Revit 2016 R2 update.  When the Revit 2016 R2 update is installed, the build number will be 16.0.1063.0.  If your build number is 16.0.490.0, then you have only installed Revit 2016 SP2, which cannot be targeted by the Update 3 for Revit 2016 R2 installer.

For those of you that have not installed the Revit 2016 R2 update, you should be able to access its installer from Autodesk Application Manager (this assumes you have installed Revit using a serial number associated with a subscription contract) or via your Autodesk Account page.

Tony Michniewicz

Autodesk Revit QA

[BobbyC.Jones]

I got R2 Update 2 to install, but not via the deployment.  I haven't tried to install update 3.

[BobbyC.Jones]

Thanks Tony,

Any suggestions for getting the app manager to add R2 to a network deployment?  We have a serial number associated with a subscription contract.

[Tony_Michniewicz]

At the end of the deployment creation process, there should be an Add Updates button in the lower right corner of the dialog.  After clicking this button, Autodesk Application Manager is launched in Admin mode and as long as the serial number is validated, the Revit 2016 Release 2 update should be available.  Clicking Add in this dialog, will download the executable and configure the deployment image to run it after the initial Revit installation is complete.

Another option is to log into your Autodesk Account page and you should be able to download the executable for the Revit 2016 Release 2 update.  While setting up your network deployment, expand the Include Additional Software and add the executable through this mechanism.  I prefer this method because you can add the /q switch in the Command Line Parameters field, which ensures that the update is installed silently.

Hope that helps!

Tony Michniewicz

Autodesk Revit QA

[RDAOU]

@Tony_Michniewicz Reading this post all through...You mentioned something about Autodesk_Revit_Architecture_2016-x64_R2.exe 

Is there actually a dedicated R2 for Revit Architecture 2016? I tried to find that but it seems it doesn't exist! can only find the Autodesk_Revit_2016-x64_R2.exe 

If yes could you provide a direct browser download link for the Architecture R2