We have a user that is trying to open a file in Revit 2016. When she launches the file it just sits and spins. She is able to open other files in Revit. Other users are able to open the file file from other computers. Users are not able to open the file from the computer affected.
User was able to open the file last week without issue.
Windows 10 Pro x64
16 GB
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Gelöst von Viveka_CD. Gehe zur Lösung
Check the user's hard drive space. There may not be enough free memory to open that particular model.
To free more space on the affected machine -
1) delete all locals
2) delete all Temp files
3) empty Recycle Bin
4) restart
The other solution would be to fix the user's profile.
Hi @Anonymous
I see that you are visiting as a new member! Welcome to the Autodesk Community! ![]()
See HERE for recommendations to improve the performance of Revit.
A journal file could help us troubleshoot the issue
You can try re-launching Revit with add-ins disabled
1. Close Revit.
2. Locate the following folder:
C:\ProgramData\Autodesk\Revit\Addins\[Version]
3. Temporarily move the add-in files from the folder above to another location.
4. Launch Revit; add-ins will be disabled.
If you find posts have solved your problem, please click on 'Accept as solution' to help others with similar questions.
Thank you
Viveka CD
Designated Specialist - AEC, AR/VR Research
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