Hi,
I support a company that uses Revit. Currently installed is Revit 2014 and Revit 2017 is being deployed on a limited basis. One of the computers that has both installations is having an issue wherein Revit 2014 will crash unexpectedly a few times per day. These crashes seem to correspond with the event that follows. The employee who is experiencing the issue is only using version 2014. So far, I have tried reinstalling Revit and checking for corruption in Windows with SFC. Any further advice would be appreciated, and thank you in advance.
Adam
Log Name: Application
Source: Application Error
Date: 9/12/2016 4:58:36 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: HOSTNAME
Description:
Faulting application name: Revit.exe, version: 2014.0.2013.1024, time stamp: 0x526a0eda
Faulting module name: MSVCR100.dll, version: 10.0.40219.332, time stamp: 0x4e1a9633
Exception code: 0xc0000005
Fault offset: 0x00000000000230e7
Faulting process id: 0x44f4
Faulting application start time: 0x01d20d33d6e3e208
Faulting application path: C:\Program Files\Autodesk\Revit 2014\Revit.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: abfc836a-792b-11e6-b0e5-90b11c5fc82a
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-09-12T20:58:36.000000000Z" />
<EventRecordID>91088</EventRecordID>
<Channel>Application</Channel>
<Computer>HOSTNAME</Computer>
<Security />
</System>
<EventData>
<Data>Revit.exe</Data>
<Data>2014.0.2013.1024</Data>
<Data>526a0eda</Data>
<Data>MSVCR100.dll</Data>
<Data>10.0.40219.332</Data>
<Data>4e1a9633</Data>
<Data>c0000005</Data>
<Data>00000000000230e7</Data>
<Data>44f4</Data>
<Data>01d20d33d6e3e208</Data>
<Data>C:\Program Files\Autodesk\Revit 2014\Revit.exe</Data>
<Data>C:\Windows\system32\MSVCR100.dll</Data>
<Data>abfc836a-792b-11e6-b0e5-90b11c5fc82a</Data>
</EventData>
</Event>
