revit 19

[aclose]

my template is currently on revit 18 and when i try to open it with revit 19 i get a message:

"A serious error has occurred. The current action has been cancelled"

any suggestions?

i alredy try to open a revit 18 project with revit 19

[J.Wehmer]

Detatch and Audit

[aclose]

that was the first thing i did, detach and audit.

the file have no links, and i have the latest version of both Revit 18 and Revit 19: smileysad:

[J.Wehmer]

Does your file have worksets enabled?

If your file has no links, worksets or referenced elements, no CAD links/imports.. It sounds like a uninstall-reinstall issue

[aclose]

no, its a template file. when that file did not upgrade to revit 19 i did create a new revit file with that template on revit 18 but it did not work. that file has all my drafting views, (my typical details), some of them imported from cadd but i did "clean" them.

thanks for trying to help.

[aclose]

already installed and repair both versions...and made sure i had the latest updates of R18 and R19

[J.Wehmer]

Create a support ticket, Autodesk will be able to dive deeper into the issue.

https://knowledge.autodesk.com/contact-support/using-my-product

OR

-go to your account at manage.autodesk.com and use the support

-Go to management page

-"View my support cases"

-Create a technical product support case

-select product or feature

[Matt__W]

@aclose can you zip up and post your template file? Or post it to your A360 drive and share the link?

[aclose]

yes, i can do that!

thanks again for the help