Revit 17 not installing families

[Anonymous]

Hi,

Im posting to this because I cant seem to work out what has happened to my Revit software.

I had to install Revit 2017 because my current employer let my 2016 subscription expire whilst I was on holidays. I had created my own families and templates in 2016 that I wanted to carry over to 2017.

When I installed 2017 it comes up with the 'the path you have specified for the default family files is invalid' I have tried every suggestion I can find to fix this issue but nothing seems to be working and I dont know what Im doing wrong. I also cant seem to open (or find) any of my old templates to transfer them over to 2017. 

When I find the Revit 2017 folder in my program data it contains 3 folders 1 is 'ContentPacks' which is completely empty. I dont know why, Ive installed them multiple times.... I also have 'Recent' and' UserDataCache'.

I am the only person using this program at my work and I am beyond frustrated. Im very aware that this is probebly a user error and not the program, but would very much appreciate some help.

[ennujozlagam]

hello, you can try to switch off all your anti virus program before downloading and installation. you can it here templates and libraries instllation. thanks.

Click HERE

[Anonymous]

Thanks for the response.

I tried that but unfortunately it still did not work.
Any other ideas?

[ennujozlagam]

hello, have try to add content based on your screen shot and look for folder of revit lt 2017?

[Anonymous]

Hi There,

When I am in the screen that I took the screenshot of that screen is as far as I can go, and when I try and look for the folder in my computer its empty.

It can be so hard to explain in writing, I have attached another screenshot incase its helpful.

Thanks!

[RDAOU · Accepted solution]

@Anonymous

See solution on the following link...LT 2017 appears to have issues with the content libraries. Solution has been provided on the following link and it seems to resolve it

https://forums.autodesk.com/t5/revit-architecture/revit-lt-2017-content-libraries-won-t-install/m-p/...

[Anonymous]

THANK YOU THANK YOU THANK YOU!!!

That worked a charm! 😄