render in cloud button missing

render in cloud button missing

Anonymous
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Message 1 of 5

render in cloud button missing

Anonymous
Not applicable

Hi there, 

 

I recently have noticed that the render in cloud button is missing from my version of Revit. 

I looked around a bit for a solution but found no answers. 

I have completly uninstalled and reinstalled revit 2015 (student version), and still the button is not there. (I am also loged in)

I also revcieve a error on start.

 

I have attached a picture of the view tab, as well as the error I recieve on start up.

need to fix this asap, as I have an assignment due.

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4 Replies
Replies (4)
Message 2 of 5

Anonymous
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bump.....really need this fixed

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Message 3 of 5

Anonymous
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bump

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Message 4 of 5

Anonymous
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bump

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Message 5 of 5

MichaelBussiere2
Alumni
Alumni

Thank you for your post.  I am sorry to read of your recent issues in the cloud services and render availability within the Revit product.  In this case, please refer to the link below for troubleshooting the cloud services within product.  This guide is very helpful and covers the spectrum for issues such as this.  IF there is an account issue with your A360 login, please indicate that in your reply so we can best help where applicable.

 

Cloud render troubleshooting:  http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles/...

 

In addition to this, I have included the student guide to Cloud render services below.

 

Student Cloud Services: http://knowledge.autodesk.com/customer-service/account-management/subscription-management/subscripti...

 

In regards to the plugin messages upon startup, these are common and the best way to remove this is to uninstall and then reinstall the Revit software. I have included instructions below.  Coincidently, this uninstall and reinstall (done according to the below instructions) may also help in the cloud issues as well. I have also included a similar post with the default server messages you are receiving as well to help confirm the solution proposed. Please keep us posted in the community and let us know how this worked out. Thank you.

 

Similar forum post for this default server message: http://forums.autodesk.com/t5/installation-licensing/revit-2014-error-on-startup/td-p/4558011

 

Remove Revit 2015: http://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/CloudHelp/cloudhelp/2015/E...            



Michael Bussiere II
Support Specialist
Product Support
Autodesk, Inc.
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