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Remaining time to connect to the internet

19 ANTWORTEN 19
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Nachricht 1 von 20
Thomas.bReyfogleZWEM7
4330 Aufrufe, 19 Antworten

Remaining time to connect to the internet

Hello All,

I have been working from home for the past 3 weeks. I turned on Revit, as I do everyday, and received a warning saying that I have only 3 days left to log on to the internet or I will be locked out until I do so. I use a VPN for my remote access and I am also currently logged in. Does anyone know how I can resolve this issue before the 3 days time runs out.

19 ANTWORTEN 19
Nachricht 2 von 20
Anonymous
als Antwort auf: Thomas.bReyfogleZWEM7

I got the same message and so did a client of mine too

Nachricht 3 von 20
Thomas.bReyfogleZWEM7
als Antwort auf: Anonymous

I am looking for a solution, but I gusss AWS is experiencing an issue at one of their data centers. Keep me posted if you find out more.

Nachricht 4 von 20

I have a similar problem, both on my home machine and the remote one at the office.

Nachricht 5 von 20

I am beginning to think this is an issue on the Autodesk side. I have another colleague working on it as well.

Hopefully we can come to a conclusion and get this issue resolved. Let's keep each other posted.

Nachricht 6 von 20
Anonymous
als Antwort auf: Thomas.bReyfogleZWEM7

Same thing here

Nachricht 7 von 20

Same thing here.. 

Kunal Tuljaram Gaidhankar

EESignature

Nachricht 8 von 20
Kev_D
als Antwort auf: Anonymous

Yes the same thing with me. I see this Icon on the top of my Revit Window. 

 

Capture.JPG

 

 

 

 

 

 

 

 

I started another post before I seen this.

Nachricht 9 von 20
Anonymous
als Antwort auf: Thomas.bReyfogleZWEM7

This was just posted:  AWS is experiencing an issue at one of their data centers, they are aware of and working on the issue, this issue is impacting multiple Autodesk Services & Applications. There is no ETA at the moment, we apologize for the inconvenience.

Nachricht 10 von 20

I'm having the same issue at my office, as well as two colleagues working from their respective homes.  We're assuming it's an AutoDesk issue.

Nachricht 11 von 20

I am gambling on it being an Autodesk proplem.

Nachricht 12 von 20
casquatch
als Antwort auf: Thomas.bReyfogleZWEM7

Most of our users are having the same issue as well. I talked with Autodesk in a chat support ticket, he went through the usual crap making sure it was nothing on our end, then he escalated the ticket. No word from him that they were having issues, but I don't doubt that it's on their side. Transparency with Autodesk doesn't seem to be a thing these days. Anyway, no word back on the new escalated ticket. So far we are on hour 2 of about 200 users not able to work in their Autodesk design software because of this.

 

My last check on at health.autodesk.com is still not showing anything new on this issue, so that's useful...but it looks like there is now a banner at the top of the forums about AWS being down. 

 

...sure am glad we were forced to use Named User Licenses, I'm sure our network license server would be doing juuuuuust fine right about now.

Nachricht 13 von 20
Thomas.bReyfogleZWEM7
als Antwort auf: casquatch

I agree it is on the Autodesk side since I haven't had an issue until this morning. I though it was because of working from home, but I also worked from home for 4 months back in March and had no issues.

I am glad we are all having the same issue.

Nachricht 14 von 20
Kev_D
als Antwort auf: casquatch

We are still able to open the models and work as normal, but I have instructed my teams to sync often.

Nachricht 15 von 20
Thomas.bReyfogleZWEM7
als Antwort auf: Kev_D

I am also saving my files as usual, but am concerned that I won't be able to log in in 3 days.

Hopefully they have it resolved soon.

Nachricht 16 von 20
indiana_j0nes
als Antwort auf: indiana_j0nes

The Autodesk Health Dashboard just registered this Outage..

https://health.autodesk.com/

 

ADSK_Health.gif

Kunal Tuljaram Gaidhankar

EESignature

Nachricht 17 von 20
diana4N9Q3
als Antwort auf: indiana_j0nes

i have the same problem with my Auto cad

Nachricht 18 von 20

This is the first I have heard of for AutoCad. This must be a problem on the Autodesk side.

Thanks for letting me know.

Nachricht 19 von 20
casquatch
als Antwort auf: Thomas.bReyfogleZWEM7

Ours just seems to have come back online. I'm hearing reports of folks being able to login now.

 

So who's going to pay for our 3 hours of downed production time...Autodesk or Amazon?  :denkendes_Gesicht:

Nachricht 20 von 20
Thomas.bReyfogleZWEM7
als Antwort auf: casquatch

Good luck with any financial retribution. I did not lose any production time, so I will be fine for the next 3 days unless they don't get it fixed on my end.

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