"There are too many elements missing in it"

"There are too many elements missing in it"

Anonymous
Not applicable
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Message 1 of 11

"There are too many elements missing in it"

Anonymous
Not applicable

hello autodesk support

one of my file cant open in my pc so kindly help me to solve that.

i have sent you that file in attechments.

thank you

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Accepted solutions (1)
1,002 Views
10 Replies
Replies (10)
Message 2 of 11

ennujozlagam
Mentor
Mentor

@Anonymoushello you can try to check it HERE . hope it helps. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
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Message 3 of 11

Anonymous
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i am not much familiar with revit im bigginer so if possible sent me your email id i can sent u revit file and if possible send me solved file

thank you

 

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Message 4 of 11

Anonymous
Not applicable
sent me your email id im sending you my currupt file
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Message 5 of 11

ennujozlagam
Mentor
Mentor

@Anonymous hello, i already PM you my email add. thanks





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
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Message 6 of 11

Anonymous
Not applicable
thank you veryu much
i have sent you file on your email id kindly ckeck
thank you sir
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Message 7 of 11

Anonymous
Not applicable
have you recived file?
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Message 8 of 11

ennujozlagam
Mentor
Mentor

@Anonymous hello, im so sorry i cannot open your file. the file is corrupted. You can send this to autodesk technical support which they will be able to recover your files.

 

you can try HERE.

 

missing.JPG

 

 





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
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Message 9 of 11

Anonymous
Not applicable
can you send me email id of autodesk support?
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Message 10 of 11

ennujozlagam
Mentor
Mentor

http://usa.autodesk.com/adsk/servlet/item?id=304463&siteID=123112





Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.
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Message 11 of 11

Jacob.westergaard
Autodesk Support
Autodesk Support
Accepted solution

Hi,

 

Thank you for taking your time to write this in the forum, 

 

There are various reasons for file corruption, it's a general thing with all kinds of files. However, there are some areas that are more common than others, such as:

 

  • Read/write failure to the storage media.
  • Program crashes (especially when writing data to the RVT model).
  • An add-in that modifies elements in ways not possible or desired through the normal UI.
  • Untested operations or series of operations (e.g. cancelling a synchronize, or using the Undo command after synchronizing).

Having the latest version installed is important, for example throughout the lifespan of Revit 2015 we have 14 updates where each one of them contributes to a functioning product. So if you haven't already, I would check that every single user is running the latest version and this applies to all our products - the Autodesk Desktop App will notify you every time there's a new update - it will be the same for whatever release you may be using. 

 

Note: Updating will not correct already corrupt files. 

 

As to specific files, we would be more than happy to go through the files and correct whatever might cause conflict.  

I would recommend everyone with these issues contact us as soon after the first error as possible, as it may become bigger with time. 

 

Thanks again, 

 

Best Regards,

Jacob Westergaard

 

Autodesk Product Support Team

Revit/CAD Specialist


Jacob Westergaard

Autodesk Premium Support Team
AEC Premium Support Services
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