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Published Revit model - materials no displaying

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alex
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Published Revit model - materials no displaying

Hello,

I published a model (Revit 2019) however most of the materials are not displaying.  Materials appear fine in the model when open in Revit 2019. I went through all the settings in the published model viewer but didn't find the solution. What could be causing this problem?

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alex
als Antwort auf: alex

I am bumping this message up because I have received no response up to this time and I desperately need help from either Autodesk or the forum community. thanks in advance for assistance.

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Viveka_CD
als Antwort auf: alex

Hi @alex

 

Sorry to hear that you are having issues.

 

A few questions to better understand the situation:

Which version of Revit are you using?

Have you checked for any recent updates from your Desktop app, and verify if you are on the latest build?

 

Can you post a screenshot/ screencast and share a file and journal to test on our end?

Is this specific to a model/ user profile?

 

Can you try a Revit repair and see if this helps resolve your issue?

 Are you referring to the online viewer?

 

Looking forward to hearing from you!

 

Regards,

 

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alex
als Antwort auf: alex

we had our IT look at the file so i will close this discussion. thanks for your response.

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