Hello,
I published a model (Revit 2019) however most of the materials are not displaying. Materials appear fine in the model when open in Revit 2019. I went through all the settings in the published model viewer but didn't find the solution. What could be causing this problem?
Gelöst! Gehe zur Lösung
Gelöst von alex. Gehe zur Lösung
I am bumping this message up because I have received no response up to this time and I desperately need help from either Autodesk or the forum community. thanks in advance for assistance.
Hi @alex
Sorry to hear that you are having issues.
A few questions to better understand the situation:
Which version of Revit are you using?
Have you checked for any recent updates from your Desktop app, and verify if you are on the latest build?
Can you post a screenshot/ screencast and share a file and journal to test on our end?
Is this specific to a model/ user profile?
Can you try a Revit repair and see if this helps resolve your issue?
Are you referring to the online viewer?
Looking forward to hearing from you!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
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we had our IT look at the file so i will close this discussion. thanks for your response.
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