When I try to open a file I get a message saying there is a problem with one of the created stairs. It is not poiisble to delete the stair, and I\m not able to load the file. How can I open the file?
Error (cannot be agnored): The relationship between the current values of Actual Run Width, Minimum Width at Inside Boundary, and Parallel Treads at Start or End does not support the creation of the winder run.
@taag_solon hello, try to tick AUDIT before opening the file to fix some errors. alternatively save the file to another filename and open that file delete the message error. worse scenario you need to draw again the stair. thanks
Hi @taag_solon
I'm checking back to see if your issue has been resolved.
To make sure that the issue you are seeing is not something already fixed in one of the product updates, I would suggest checking the Desktop App to see if there are any Revit updates available. For information on using the Desktop App see the following article: About the Autodesk Desktop App
Note: If you are not able to download updates through the Desktop App, the following article has information on downloading updates through the Autodesk Accounts page:
Install Updates, Add-ons, and Enhancements
Can you share the file to test?
If you find posts have solved your problem, please click on 'Accept as solution' to help others with similar questions.
Viveka CD
Designated Specialist - AEC, AR/VR Research
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