Odd looking Cursor in Revit

[Anonymous]

I have this really weird Cursor appear on me randomly when working in Revit (see Image) 

Anyone else have this happen to them? anyone know why it does this or how get my regular cursor back? 

We are using Revit 2018.3

[Corsten.Au]

when does it appears? in any particular command you are in /active?

[ennujozlagam]

hello, try to untick use hardware acceleration and install latest updates from autodesk and update your graphics card driver to the latest and see if helps. thanks

[Anonymous]

We run Revit with Hardware acceleration turned off for the most part, unless we are using point clouds or something. 

As for the graphics card it is up-to-date, I always make sure everything is updated. 

It doesn't happen with any particular command or action it just sorta appears randomly and wont go away.   

[Kelsey.S]

Hi @Anonymous,

Could you make a Screencast capturing this issue to share with the community?

I would recommend that you update Revit software to the latest build as needed. See: How to tie the Build number with the Revit update

Next, with Revit closed, clear user temp directory. Revit uses this directory and when it gets too bloated, Revit performance can be impacted or other unexpected behaviors. So first close Revit and your other applications. Then in Windows File Explorer, type %TEMP% for the path. Select all and delete. SKIP any files that Windows doesn't want to delete.

You could also test disabling add-ins to see if that resolves the issue. See: How to disable add-ins for Revit

If my reply was helpful, please Like or click the Accept as Solution button below (or both).

[Kelsey.S]

Hi @Anonymous,

Was my reply helpful? If it was, please click "Accept as Solution" so that other members of our community can easily find it and benefit from it.

Thank you!