minha licença Educacional não loga no Revit

Anonymous · ‎02-09-2021

alguém poderia me ajudar?

tenho o plano educacional, recebi a confirmação da autodesk. Baixei o Revit 2021 e ao logar com minha conta, ele não aparece minha licença, portanto estou usando a versão teste de 30 dias.

Como consigo mudar a licença ou onde acho o serial number para desbloquear?

ennujozlagam · ‎02-09-2021

try to contact autodesk technical support and see if helps. thanks

Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.

Anonymous · ‎02-09-2021

i try 3 times, anyone can help me. Thank you for try to help me

ennujozlagam · ‎02-09-2021

send PM to these autodesk personnel maybe they could help ypu.. thanks

Remember : without the difficult times in your LIFE, you wouldn't be who you are today. Be grateful for the good and the bad. ANGER doesn't solve anything. It builds nothing, but it can destroy everything...
Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.

lim.wendy · ‎02-09-2021

Hi @Anonymous ,

Welcome to the Autodesk community. Thank you for reaching out. I have checked internally and found that a case has already been submitted to the support team on the 8th of Feb.

You should receive a notification in your inbox about the case.

Rest assured someone will be in touch with you. Let me know if you have questions.

Wendy Lim

Data Nerd | Community Advocate | AEC Industry

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