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Manage Material Browser 2020 Crashing Windows

6 ANTWORTEN 6
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Nachricht 1 von 7
tr20
713 Aufrufe, 6 Antworten

Manage Material Browser 2020 Crashing Windows

I started encountering very strange anomaly where Material Browser in Revit 2020 is freezing windows or goes directly into blue screen. I tried absolutely everything, even investigated the hardware to no avail.

6 ANTWORTEN 6
Nachricht 2 von 7
barthbradley
als Antwort auf: tr20

Stand up and back away from the Computer very, very slowly.  

 

Seriously, sounds like your Graphics Card or Driver.  What's its specs and status?  

Nachricht 3 von 7
tr20
als Antwort auf: barthbradley

Not sure why this happen on Revit 2020 specifically, because Revit 2019-17 work just fine.

Anyhow, the card in question: GC is GTX1080Ti latest drivers installed. I read somewhere that maybe Nvidia control panel, but even this does not fix the problem.

Nachricht 4 von 7
barthbradley
als Antwort auf: tr20

Have you tried a Repair?  

Nachricht 5 von 7
tr20
als Antwort auf: barthbradley

yep, i mean everything, repair, uninstall, inspected ram, swapped ram, and nothing, it still crashes when opening this material and asset browsers. It is definitely Revit and item that cause all this debacle according to windows crash report is: AdPreviewGenerator.exe

Nachricht 6 von 7
barthbradley
als Antwort auf: tr20
Nachricht 7 von 7
tr20
als Antwort auf: barthbradley

This is where I took this to the extreme, had a spare drive with clean windows os, installed Revit 2020 without any addins, just revit and no other program, and it froze the moment I opened material / asset browser.

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