Linked Images (.jpeg) Not In ACC Docs Viewer

[rchapmanCP]

I am working in a cloud model and linked a .jpeg image to show up as landscaping background in my Level 1 plan view.

The image shows up in Revit, but when I publish the model and view my Level 1 plan in ACC Docs, the image doesn't show up.

I ensured that the .jpeg file is also uploaded in the cloud, and I pathed to that .jpeg file when I linked it in my Revit model.

How can I get the .jpeg to show up in the ACC Docs viewer?

[Gabriel.gosselinDBDW9 · Accepted solution]

@rchapmanCP I was just testing this same process and got the same result with linked images.
If you use the Import Image tool instead, these images will display on ACC.