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License Expires Monthly Payment

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Nachricht 1 von 5
tc_eduardo
305 Aufrufe, 4 Antworten

License Expires Monthly Payment

I have 4 monthly subscriptions to Autodesk AEC. And I get this message every month sometimes the day before the renewal date other times the same date. This is an extremely annoying, money and time-wasting issue. I've contacted the support but they have not done anything to solve this issue. this error happens only once and when I close Revit and open it again, the message doesn't show up again, but the problem is that we don't know when this is going to happen and if we work for hours without saving, we end up wasting a day worth of work because of this issue.

Captura de pantalla 2023-12-12 181305.png

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Nachricht 2 von 5
ennujozlagam
als Antwort auf: tc_eduardo

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Your-user-license-...

 

 





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Nachricht 3 von 5
HVAC-Novice
als Antwort auf: tc_eduardo

" we end up wasting a day worth of work because of this issue."

 

You mean you didn't save the work before it closes? I set saving reminders to 15 minutes. 

 

Are you saying this shows up, even if you still have subscription days left, and the message is in error. Or are you saying your license actually expires that day and the trouble is then you don't have enough time to renew the license?  

 

I would just go on an annual or automatically renewing subscription. Most our software is annual and the vendors usually send out reminders or the software pops up a month before expiration date. 

Revit version: R2025.4
Nachricht 4 von 5
tc_eduardo
als Antwort auf: ennujozlagam

I have revit 2023 and this message sometime just pops up on a random hour, on each revit subscription. 

Nachricht 5 von 5
tc_eduardo
als Antwort auf: HVAC-Novice

I have the option to auto-renew the subcription. This must be some sort of error since I get charged and this still happens. The message says that you have a grace period to save the file but it doesn't let you save it. If I close the message and try to save the file, the same "License Expired" message pops up.

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