Issues synchronizing over local network

[Anonymous]

Hello,

I work for a small design firm. We use Revit versions 2016-2020. I have been having issues syncing my local files with our central models for about a month now, across versions 2017, 2018 and 2019. We store central models on a network drive (Q:) and local files to the standard My Documents location.

When I attempt to synchronize with the central, I get the error message: "An unknown error occurred while accessing \incrementtable.dat" The file name varies but it is always a .dat.

We have cleared all local files from my documents and emptied the recycle bin. I have tried resetting the network and remapping the drives. The fix is always only temporary.

I am happy to provide any more info you need. Thank you,
Rae

[jeremytammik]

Unfortunately, this is not the best place to ask such a question.

Please note that this discussion forum is dedicated to programming Revit using the Revit API.

Therefore, you cannot expect an answer to a question such as yours relating to installation, product usage or end user support issues here.

You should try one of the non-API Revit product support discussion forums instead for that:

https://forums.autodesk.com/t5/revit-api-forum/this-forum-is-for-revit-api-programming-questions-not...

The people there are much better equipped to answer your question than us programming nerds.

I hope this clarifies.

Thank you for your cooperation and understanding.

Best regards,

Jeremy