Hello,
I work for a small design firm. We use Revit versions 2016-2020. I have been having issues syncing my local files with our central models for about a month now, across versions 2017, 2018 and 2019. We store central models on a network drive (Q:) and local files to the standard My Documents location.
When I attempt to synchronize with the central, I get the error message: "An unknown error occurred while accessing \incrementtable.dat" The file name varies but it is always a .dat.
We have cleared all local files from my documents and emptied the recycle bin. I have tried resetting the network and remapping the drives. The fix is always only temporary.
I am happy to provide any more info you need. Thank you,
Rae
Unfortunately, this is not the best place to ask such a question.
Please note that this discussion forum is dedicated to programming Revit using the Revit API.
Therefore, you cannot expect an answer to a question such as yours relating to installation, product usage or end user support issues here.
You should try one of the non-API Revit product support discussion forums instead for that:
The people there are much better equipped to answer your question than us programming nerds.
I hope this clarifies.
Thank you for your cooperation and understanding.
Best regards,
Jeremy
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