Issue collaboration ; need a permission from myself ?

[Anonymous]

Hi, 

I'm having an issue with a project in collaboration with my network ; I need a permission from myself to delete a family belonging to my ID/ user. The only cause that I think of is that I've changed computer recently but even that shouldn't affect that issue... 

Is there anyone here who ever had that issue? 

Thank you for your time.

[brettgatti]

Is your Revit user name identical to what it was on your previous computer?

[Anonymous]

Yes same ID/username

[brettgatti]

I've only seen this occur if there is something different in the User ID (period, space, underscore, email address appended, etc...) or if the Sign In name within Revit that is being used to access online resources (i.e. BIM 360) is different than the regular User Name / User ID