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install revit 2017

2 ANTWORTEN 2
GELÖST
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Nachricht 1 von 3
mishkt
912 Aufrufe, 2 Antworten

install revit 2017

I have a problem with installation of revit 2017.

 

When I use "install now" and running, it stop download on 181 mb (screen shot 1)

When I use "browser download", it show me error (screen shot 2)

 

"Run as administrator" doesn't help.

 

May be someone had same problem and can help

 

Thank you in advance

 

1.PNG3.PNG

2 ANTWORTEN 2
Nachricht 2 von 3
jeffrey.sin
als Antwort auf: mishkt

Hi @mishkt,

 

The browser download for Revit 2017 consists of 2 parts, and it seems that you only have one part of the installer downloaded thus you are getting that error. Kindly try downloading both parts of the installer from the Virtual Agent once again, and this time ensure that you have both Part 1 and Part 2 downloaded and saved onto the same folder before running the part 1 .exe file. You may refer to this article for more information on Downloading Autodesk Software Using the Virtual Agent.

 

Let us know how it goes. Thank you.

 



Jeffrey Sin

Autodesk Customer Support
Nachricht 3 von 3
JvanReij
als Antwort auf: mishkt

Dear Alena,

 

Thank you for the post.

 

This is a known issue, wich most likely occurs because of your pop-up blocker. If you like I can explain it to you, but in the link below Autodesk already made a nice overview of this issue. Even with pictures to follow.

 

Link solution pop-up blocker

 

Would like to hear if it is solved, if not feel free to contact me!

 

Best regards,

Josha van Reij

AEC Consultant

Cadac Group

Best regards,
Josha van Reij
Arcadis NV
BIM manager


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