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Install failed, "Please exit and restart the install"

pksundet
Explorer

Install failed, "Please exit and restart the install"

pksundet
Explorer
Explorer

Hi!

I am trying to install Revit on a fresh computer with windows 11. Autocad installs fine, but revit setup fails with the "Please exit and restart the install" error.  I have tried the browser download also, but it fails to initialize and just exits. I am at a loss on what to do. I've also installed Archicad and rhino on the same machine without error. DDA file in the ODIS folder throws error "exit code: -113".


Also tried:

- Restarting

- Deleting temp

- Running browser downloaded setup in safe mode (just exits there as well). I found an error file in tempfolder that said: "E r r o r i s : 0 x 8 f f a 0 8 . F a i l e d t o v e r i f y s i g n a t u r e . E x i t i n g a p p l i c a t i o n . " on the

downloaded setup.

- tried https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Install-failed-whe...

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syman2000
Mentor
Mentor

Not sure which version of Revit you are installing. Check these articles and see if they help resolved your issues

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Install-Failed-whe...

 

https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Install-failed-whe...

Check out my Revit youtube channel - https://www.youtube.com/user/scourdx
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pksundet
Explorer
Explorer

Trying install the latest version of revit 2024. I've tried those linked troubleshooting steps already, but thanks.

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syman2000
Mentor
Mentor

Check this post and see if that will help you

 

https://forums.autodesk.com/t5/installation-licensing/revit-2024-setup-exe-not-run/m-p/12080139#M273...

Check out my Revit youtube channel - https://www.youtube.com/user/scourdx
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pksundet
Explorer
Explorer

For some mysterious reason, it worked when installing it on a completely different drive. I have no idea why, and this means that Revit will be running from a slower ssd for me, but at least it worked. Should i report this somewhere?

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blank...
Collaborator
Collaborator

@pksundet wrote:

For some mysterious reason, it worked when installing it on a completely different drive.


Check your antivirus settings, maybe ransomware protection locks some folders / drives.

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