how to make the glass pane of the window family to show in floor plan inproject?

[seutaojiang]

hi i am a new revit user here, and I build a very simple window family. in plan view in the family editor, the glass pane shows ok, but when I load the family into project and insert into a wall, the glass pane disappeared, and the frame above is shown instead. The cut plan is set at 1200mm, which is much lower than the frame above. Am i missing something here? how to make the glass pane of the window family to show in floor plan in project?  Thank you very much in advance!!!  Please see the below images and the very simple window family file uploaded....

[barthbradley · Accepted solution]

This will sound weird, but raise your Cut Plane for the Plan View in the Family, then reload the family into the Project. 

...tested and 2133.6 seems to do the trick.  

[seutaojiang]

hi thank you very much for your help!  how high should the cut plane be?  now it is 1200mm. 

[Corsten.Au · Accepted solution]

Final outcome..Split the window frame and keep the top one hidden on Plan in Visibility.

[seutaojiang]

thank you very much !!!!

[barthbradley]

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@seutaojiang wrote:

hi thank you very much for your help!  how high should the cut plane be?  now it is 1200mm. 

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Cut plane at 2133.6 works for me. 

[seutaojiang]

thank you all guys!!  i figured it out, it is a combination of cut plane and visibility problem.

Thanks again!