Hello,
I am having some trouble when trying to access Revit Help. Every time I try pressing F1, I get two messages. Both of them saying "Cannot Open Help" (See attached images). I tried doing what they advise here: https://help.autodesk.com/view/RVT/2022/ENU/?guid=GUID-7C76AE6F-21C2-4ADB-B1BA-44E4E29DFDFA and here: https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/When-accessing-hel...
I also tried uninstalling and installing Revit but none of them worked.
Has it happened to anyone before? How can I solve it?
Most Revit installs bypass the downloading and installation of local help files on your computer and there try to connect to the online Autodesk help website for the version you are working with.
You may have either of these problems and possible solutions:
Hope this helps,
-luc
@emiliarm wrote:
1) When I tried the steps from the links, the settings seemed right.
Following the instructions in this link to Online Help, try setting the Browser setting to "HelpBrowser=1" and "OnlineHelpLocale=enu" in your Revit.ini. Quit and restart Revit to test.
[Documentation] OnlineHelpLocale=enu HelpBrowser=0
And by the way, which version of Revit are you using?
-luc
Can't think of anything else and, since you mentioned a complete reinstall of Revit didn't work, I would suggest you contact Autodesk directly for support using "Post purchase support" and "Help using my software".
-luc
Hello @emiliarm ,
I think the following steps may be helpful for your problem;
Let me know if you have more questions on this topic, otherwise please accept as a solution so that others can benefit from this information.
Best regards,
Gokcen Ezgi Sen
MSc. Architect - BIM Consultant
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