Similiar to a previous post - using the above mentioned graphic card and using Revit 2018. I am experiencing trails when I move the dockable windows - like the properties window. The trails stay on the screen and will only "wipe" off when I move the mouse or another program over them. In addition when I am rotating around the point clouds it is not as snappy as I would have expected given the fact I have just bought an all dancing all singing desktop. I am wondering if there are any settings in revit I need or updates to install?
Hi @jkirk
I see that you are a new member! Thanks for posting on the forum.
Let me know if any of the above helps.
Please select the Accept as Solution button if my post solves your issue or answers your question. Kudos welcome!
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @jkirk
I just wanted to follow up here, any progress on this issue? Let me know if you have additional questions.
Please mark any posts that help with "Accept as Solution" and thanks! Kudos welcome.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @jkirk
I'm sorry to hear that!
Please try the below steps and see if it helps:
1.setting your window's scaling option down to 150% or less
2.Turning OFF hardware acceleration graphics option
3. Updating Nvidia driver to the latest version
4. Check if your graphics card is certified HERE
Please see the latest updates from Nvidia at the link below:
Can you send us your journal to test further?
Looking forward to your reply update.
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @jkirk
Yes please send us your journal file, I have sent you a private link to your registered email.
Also, can you confirm if you tried the above resolutions?
Let us know once you have uploaded the files?
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
Hi @jkirk
I am checking back to see if you were able to upload your files?
Regards,
Viveka CD
Designated Specialist - AEC, AR/VR Research
Autodesk playlists| Find Recommended Hardware| System requirements for Revit products| Contact Autodesk Support| Autodesk Virtual Agent| Browse Revit Ideas| Revit Tips/Tricks| Revit Help| Revit Books
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