Revit Architecture Forum
Welcome to Autodesk’s Revit Architecture Forums. Share your knowledge, ask questions, and explore popular Revit Architecture topics.
abbrechen
Suchergebnisse werden angezeigt für 
Anzeigen  nur  | Stattdessen suchen nach 
Meintest du: 

Getting an AutoDesk model check?

3 ANTWORTEN 3
GELÖST
Antworten
Nachricht 1 von 4
Anonymous
312 Aufrufe, 3 Antworten

Getting an AutoDesk model check?

Hello

 

We have been losing dimensions and Curtain Wall Grid lines.  In the past Autodesk has had me upload our model to an FTP so they can find the issue.  I would like to do that again.  But I would like to skip the week of back and forth preceding that. 

 

I hope someone from Autodesk will contact me with the proper protocol and place to upload the before and after models to see why these things keep disappearing.

 

Thank You

 

 

Nardo

3 ANTWORTEN 3
Nachricht 2 von 4
FarhanUddinShaikh
als Antwort auf: Anonymous

Hi, it could be your software error reinstalling may be helpful to you.

Nachricht 3 von 4
kadmonkee
als Antwort auf: Anonymous

have whomever is managing your Autodesk software license create a customer service request

you can do this yourself as well, it is an option within this site

 

Autodesk Customer Service






If there is any information shared that is of value please give Kudos
If a solution is provided by any posters please mark them as Solved to benefit everyone else.
thank you
Nachricht 4 von 4
Anonymous
als Antwort auf: Anonymous

AutoDesk did contact me and took the model for review.  The figured out how the model was changed and it is solved.

 

Thank You

Sie finden nicht, was Sie suchen? Fragen Sie die Community oder teilen Sie Ihr Wissen mit anderen.

In Foren veröffentlichen  

Autodesk Design & Make Report