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files in family template are empty in revit 2017

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Anonymous
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files in family template are empty in revit 2017

Hello,

I have installed autodesk revit 2017 but when i am using the product and try to load family template , the files are empty. i checked my installation and the files are all there but when i try to load it in revit the files are empty. i tried almost all of the suggestions that are given in this forum but nothing seems to help. can anyone help please.

thank you.

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jeffrey.sin
als Antwort auf: Anonymous

Hey @Anonymous,

 

Welcome to the Community.

 

Have you already tried going through the troubleshooting steps provided in the articles within this Autodesk Solution?

 

Troubleshooting the Revit Content Library

 

Let us know how it goes. Thank you.

 



Jeffrey Sin

Autodesk Customer Support

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