Family only half appears in project

[Jessicas]

I've got this steel frame family that look good in the family browser, when its inserted into the project its nothing like in the family... See attached image and file. 

Its partially nested families..... The nested components seem to shorten to the length in the original drawings. 

Anyone have any insight on how to get the frame looking correct. Each part of the frame is supposed to be scheduled by length for our projects.

[Viveka_CD]

Hi @Jessicas

You might want to check the following:

1. Is the correct Workset being used?
2. Is the view range set correctly to see the particular element?
3. Is the object hosted on an incorrect surface like a floor instead of a ceiling?
4. Is there a filter applied to the view that is causing the element to be hidden?
5. Is the detail level of the view set correctly?  Some families are set not to show at Coarse.
6. Try using the “Reveal Hidden Elements” tool in the view control bar.

Please mark this response as "Accept as Solution" if it answers your question. Kudos gladly accepted.

[Sahay_R]

I just dropped it as-is into a blank project - this what I got - 

Did you drop it in at the same size, same everything?

[ToanDN]

@Jessicas

I think the pre-existing families in you project environment override the ones from the Steel Frame family.  I would get rid the Steel Frame from your project, purge out all of its nested sub-components, and load it in again.  Make sure to choose the option (2nd one if you see it)  to override parameters in project with the ones form the family and its components.

[Anonymous]

Hello @Jessicas,

hmm

[Anonymous · Accepted solution]

Hello @Jessicas

Try this one.

[Jessicas]

Thanks everyone for the ideas. I had tried for a little while yesterday afternoon to get it to work but was unsuccessful by the end of the work day which is when I made the post. 

Arjay.eco thanks for fixing it! Much appreciated.