Hi,
When I insert a family into the project it automatically goes into the underlay. I can't find the underlay settings in the properties.
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Are you working in a MEP Project ?
You might insert them in Mechanical for Plumbing Floor plan.
Revit has underlay option in Floor plans to refer other levels .
I think your hanger family belongs to another discipline.
for a example lets say you are working in a plumbing plan.
but the hanger family category is generic family . Then you can not select the family.
you can change your hanger family category to pipe accessory from family editing
or just change floor plan discipline to coordination.
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