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Families and Modeled in Place Suddenly Unstable

11 ANTWORTEN 11
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Nachricht 1 von 12
rsodesigns2000
604 Aufrufe, 11 Antworten

Families and Modeled in Place Suddenly Unstable

All of the sudden this morning I am getting the most bizarre behavior. I first noticed in a modeled in place casework placeholder that I simply wanted to copy. I got "Can't make extrusion" and the copied and original disappeared. The I tried to mirror it, "A serious error has occurred,.. yadda yadda.) I then tried to create similar on a double hung window and got "Can't make window type..." Some types work, some don't. Oddly, the standard that came with Revit tend not to work.

Seems to be becoming more unstable as the day goes on. I have tried installing patches, restarting, other projects, checked video drivers. Everything else seems to work just fine and this issue appears to be limited to Revit alone. Everything worked fine yesterday. Any thoughts. TIA.

Revit 2023

11 ANTWORTEN 11
Nachricht 2 von 12
ToanDN
als Antwort auf: rsodesigns2000

Follow these steps to resolve the issue: 

  1. Close all Revit Sessions on the affected machine. 
  2. Rename the following file (instead of removing the folders listed in the solution below): C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit %VERSION%\DDGraph
  3. Restart Revit. 

Alternatively: 
Copy and paste a healthy DDGraph file from another machine, where the issue is not reproducible.

If the above steps do not help, clear the content of the following folders:

  • C:\Users\%USERNAME%\AppData\Roaming\Autodesk\Revit\Autodesk Revit %VERSION%
  • C:\Users\%USERNAME%\AppData\Local\Autodesk\Revit\Autodesk Revit %VERSION%

 

 

%USERNAME% should be your windows login name.

%VERSION% should be your Revit version.

 

Nachricht 3 von 12
rsodesigns2000
als Antwort auf: rsodesigns2000

Thank you. Was able to copy the DDGraph from my laptop. Thank you.

Nachricht 4 von 12
minjie.wang
als Antwort auf: rsodesigns2000

This is Minjie, the product owner of Revit develop team. Could you send us the corrupted Revit project (simplified version only including the problematic in-place families) for further investigation? My email address: minjie.wang@autodesk.com. Please also let me know if the above steps resolve the crash issue. If not, please try to create a new Windows user profile and see if it helps.



Minjie Wang
Sr Product Owner
Nachricht 5 von 12
rsodesigns2000
als Antwort auf: rsodesigns2000

It wasn't a corrupted project it was globally in Revit. The above solution worked.

Nachricht 6 von 12
minjie.wang
als Antwort auf: rsodesigns2000

Thanks to confirm. Could you specify which solution works? Replacing DDGraph file, cleaning up the AppData folders or creating a new windows user profile?



Minjie Wang
Sr Product Owner
Nachricht 7 von 12
rsodesigns2000
als Antwort auf: rsodesigns2000

Replacing the DDGraph worked. I can't speak to the others as I did not try them.

Nachricht 8 von 12
minjie.wang
als Antwort auf: rsodesigns2000

Got it, thanks a lot!



Minjie Wang
Sr Product Owner
Nachricht 9 von 12
rouhierWVEL9
als Antwort auf: ToanDN

This worked for me as well with the same issue, thank you. The corrupted DDGraph on my broken install was from 8/12
Nachricht 10 von 12
emarcus
als Antwort auf: rsodesigns2000

If anybody else is experiencing this issue and would be wiling to share the bad DDGraph file (prior to replacing it) with Autodesk that would be a great help to us in preventing this from happening in the first place.  

Nachricht 11 von 12
delie
als Antwort auf: rsodesigns2000

In just few words after experience with families for few months, REVIT FAMILIES are disabled (handicapped)

Nachricht 12 von 12
ToanDN
als Antwort auf: delie


@delie wrote:

In just few words after experience with families for few months, REVIT FAMILIES are disabled (handicapped)


I am not sure which impressed me more, choosing a wrong thread to post your finding, or using your own failure as the benchmark to pass judgment to revit families as handicap.

 

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