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Energy simulation requires internet access

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Nachricht 1 von 6
Anonymous
546 Aufrufe, 5 Antworten

Energy simulation requires internet access

I have a stable internet access and I am connected to the internet. I also checked posts on autodesk people suffering from the same problem and I tried the solutions mentioned but nothing worked for me. I also changed the computer and connected internet cable but the same problem 

Any suggestions?

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barthbradley
als Antwort auf: Anonymous

Sounds like a firewall.  Have you tried disabling? 

 

You might also list what you tried already, as well as the Version of Revit you are using.  

Nachricht 3 von 6
Anonymous
als Antwort auf: barthbradley

I disabled the firewall and the antivirus and I restart the program but nothing changed .. I am using Revit 2017 (educational account).. 
I tried to 

  • Close all Autodesk Applications
  • Clear user cache & history, in your browser 
  • Check LAN Settings
  • I tried even to reduce the details in the file and convert it to conceptual model
  • I reduced the analytical space resolution/ analytical surface resolution
  • I removed the detailed elements in the material thermal properties
  • Under C:\ProgramData\Autodesk\ADUT, delete the ProdInd_UserInd.cur file 

Thanks a lot.. I really appreciate your help.

 

Nachricht 4 von 6
barthbradley
als Antwort auf: Anonymous

Wow! You ran the gamut here.  The only thing you missed was to confirm if your Internet Access is working.  

 

Kidding. Obviously, it is if you're posting here.  :zwinkerndes_Gesicht:

Nachricht 5 von 6
Anonymous
als Antwort auf: barthbradley

hahahaha 

Nachricht 6 von 6
brahim.elasri18
als Antwort auf: Anonymous

Hello

Did you get the soulution please ? I have same

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