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Energy analyze cannot process in revit 2018

13 ANTWORTEN 13
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Nachricht 1 von 14
Anonymous
1005 Aufrufe, 13 Antworten

Energy analyze cannot process in revit 2018

I'm a student doing the energy analyze in the Revit and I created a energy model.

When I click the generate, there was a alarm show up: 'There has been an unexpected problem. Unable to analyze'

Refer to the snipshot below.

Any experter can help me to solve it?

1.PNG

13 ANTWORTEN 13
Nachricht 2 von 14
barthbradley
als Antwort auf: Anonymous

Post your file. 

Nachricht 3 von 14
MostafaElashmawy
als Antwort auf: Anonymous

Refer to below link for the causes. It's related to required permissions for Autodesk servers.

 

https://knowledge.autodesk.com/support/insight/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

Mostafa Elashmawy
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Nachricht 4 von 14
RDAOU
als Antwort auf: Anonymous

Disable Anti-virus and firewall then try again...If you are logging in from university, you need to contact your network administrator or try again when you are home

YOUTUBE | BIM | COMPUTATIONAL DESIGN | PARAMETRIC DESIGN | GENERATIVE DESIGN | VISUAL PROGRAMMING
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Nachricht 5 von 14
Anonymous
als Antwort auf: RDAOU

Hi,

I disabled all the firewall and Anti-virus, still the same issue. I am using the education version, is it this problem?
Nachricht 6 von 14
Anonymous
als Antwort auf: MostafaElashmawy

But how to do it? I don't know how to do it even I knew that need the permission

 

Nachricht 7 von 14
Anonymous
als Antwort auf: barthbradley

Posted

Nachricht 8 von 14
barthbradley
als Antwort auf: Anonymous

No issues here.  Analyses completes.  

 

Analysis.png

Nachricht 9 von 14
Anonymous
als Antwort auf: barthbradley

How's your computer setting? Why I cannot analyze it? It's server problem or my computer setting issue? I'm in Singapore currently.

Nachricht 10 von 14
MostafaElashmawy
als Antwort auf: Anonymous

check below link that discuss the same error.

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Mostafa Elashmawy
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Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.

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Nachricht 11 von 14
barthbradley
als Antwort auf: Anonymous

Trust me. It isn't brain surgery.  It's no more difficult than turning on a light swtich.  If @RDAOU 's suggestions didn't work, which are the most common reasons analyses fail,  I suspect you might be right. It's related to your license.  Contact Autodesk directly or your Autodesk reseller.  Sorry I couldn't be more helpful.  

Nachricht 12 von 14
Anonymous
als Antwort auf: barthbradley

Thanks for your helping.
Nachricht 13 von 14
barthbradley
als Antwort auf: Anonymous

You welcome, buddy. Good luck.  

Nachricht 14 von 14
RDAOU
als Antwort auf: Anonymous

 

Have you considered upgrading to 2020.2? Energy Analysis does have a long history of fails with certain versions

If all fails try to fill out THIS FORM and toss it at Autodesk's team to resolve...

 

Apart from that...there is a Insight Energy Forum... you might probably want to post Energy related  issues there rather than here for someone to google a trial and error solution for you

 

Good luck

 

 

YOUTUBE | BIM | COMPUTATIONAL DESIGN | PARAMETRIC DESIGN | GENERATIVE DESIGN | VISUAL PROGRAMMING
If you find this reply helpful kindly hit the LIKE BUTTON and if applicable please ACCEPT AS SOLUTION


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