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One individual on my team cannot access a model on BIM360, but the rest of the team can access it fine. I have attached a screenshot of the error message (the forum will not allow me to post it with the comment). I have looked at this articles but have not found success. https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...
Have you tried deleting the local file that is buried in the user folder?
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