Secondary admins do not manage the entire hub. the permissions of a secondary account admin can be limited. While the primary account admin has full administrative control, you can assign secondary admins with restricted permissions to control what they can and cannot do within the account.
Access level goes by Account Level, Project Level and Folder level. For instance there are things they cannot not do at all. Example: they cannot:
- Delete the primary account admin.
- Remove themselves as account admins.
- Manage primary account settings (e.g., billing and subscription).
You will need to set up permission templates that define what each admin role can do under each level…ex: Grant access to specific tools like Document Management, Catalogs, RFI or Cost Management but restrict access to others. Or on the account level permissions limit their rights to viewing user lists and restricting them from adding/removing users.
We are running an operation with 3 portfolios consisting of 2-3 programs each and altogether they total to 45 on going projects. One primary account manager cannot do everything on his own! You need a SSO admin and secondary admins (can be multiple each with a defined role) and one or more of those will manage the catalogues.
answering via mobile so apologies for not being able to attach any resources