Assuming you are not using Revit Server or Collaboration for Revit...that indicates network issues, potentially very bad. Your IT support needs to look closely at the server's activity and check that any switches between it and the workstations are functioning properly.
Now it could be a momentary issue if the server has other task intensive services running on it, like Exchange Server for example. It could also be an issue if you have files in more than one office and connecting to the other office's data and that is not optimized (often involving Revit Server). If the server is file data only and mostly for Revit or CAD files then it's more likely to be a broader network issue or the server needing a restart.
Keep in mind the initial response is always "Our stuff is working fine, it has to be the software." In my experience, very rarely are "network" issues actually a Revit problem, rather the network has issues that Revit stresses like no other software. At one office, I used to predict when IT would tells us a server needed a reboot to within a few minutes of getting their notification.
If you get conclusive info about how it is resolved it would be great to hear about it.
Steve Stafford
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.
