Central File problem with one user.

[andre.gasparZYHG5]

Hi.
I'm having a problem in a central file project. One of the user can't sync the file to the central file and gets a error. It says that it has to save the file with a differente name and sync after, all the time it whats to sync.

All the other user appear to be working on there own local files and have no problems.

https://help.autodesk.com/view/RVT/2024/ENU/?guid=GUID-4061EC21-13DB-4A6C-88AD-75D918A30C57

I like the red user on that help guide.

[NmaguyCKB3M · Accepted solution]

Make sure the user is opening the file via Revit - Open interface.  So that the "Create New Local" checkbox is visible and checked.  Instruct the user NEVER to open a workshared Revit File via windows explorer or other method. Always open within Revit.  Furthermore, make sure that your user has a solid connection to the network where the Central Model is saved.  If they lose connection to the network, this could cause issues with file compatibility.