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Cant Collaborate in the cloud in Revit 2018 but I can in 2019

10 ANTWORTEN 10
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Nachricht 1 von 11
cgambleTFFSQ
1037 Aufrufe, 10 Antworten

Cant Collaborate in the cloud in Revit 2018 but I can in 2019

Why would I not be able to collaborate in the cloud in Revit 2018, but I can in Revit 2019. 
When I try to collaborate in 2018 I receive this access denied message. Are separate licenses applied to each year edition of the application, like I need a 2018 license and a separate 2019 license?

Annotation 2020-03-31 191809.png

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Nachricht 2 von 11
barthbradley
als Antwort auf: cgambleTFFSQ

Do you just renew and switch your license type?

Nachricht 3 von 11
cgambleTFFSQ
als Antwort auf: barthbradley

I don't think so, however, with working from home, I vpn in to get to my revit license to open revit 2018, and if I don't vpn in I get this message.

Annotation 2020-04-01 072604.png

But I don't think this would have anything to do with collaborating in the cloud. I have a bim 360 license, does it only apply to 2019?

Nachricht 4 von 11
Samantha-G
als Antwort auf: cgambleTFFSQ

Be sure you have the most recent update for 2018. I believe it needs to be 2018.3.

Sam G, CM-BIM
Revit Certified Professional
Nachricht 5 von 11
cgambleTFFSQ
als Antwort auf: Samantha-G

I have 2018.0.0.420

Nachricht 6 von 11
Samantha-G
als Antwort auf: cgambleTFFSQ

You will need to update your Revit then.  

https://knowledge.autodesk.com/support/revit-products/downloads/caas/downloads/content/autodesk-revi...

Sam G, CM-BIM
Revit Certified Professional
Nachricht 7 von 11
cgambleTFFSQ
als Antwort auf: Samantha-G

Okay I will look into that. Has that been the resolution for you before?

Nachricht 8 von 11
Samantha-G
als Antwort auf: cgambleTFFSQ

I have not, but I know for a fact the software has to be up to date.

Sam G, CM-BIM
Revit Certified Professional
Nachricht 9 von 11
cgambleTFFSQ
als Antwort auf: Samantha-G

 Okay, I hope this fixes it, I'm not too confident though because you can have earlier updates of the application and still collab in the cloud, you wouldnt lose your license or not be able to find it, as far as I know. 

Nachricht 10 von 11
Samantha-G
als Antwort auf: cgambleTFFSQ

Please see the link below:

 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

Sam G, CM-BIM
Revit Certified Professional
Nachricht 11 von 11
cgambleTFFSQ
als Antwort auf: Samantha-G

That was it, thank you so much!

 

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