Can't get Revit LT 2017 to open after computer upgrade

[Anonymous]

Did upgrade to computer with HP and AVG, and now my Revit LT 2017 will start to open, then stops. Technical support not available for 2 days, and I need to use program. Any suggestions?

[Viveka_CD]

Hi @Anonymous

Welcome to the Autodesk community! Thanks for posting on our forum.

I'm sorry to hear that you are experincing issue with the software.

Did you get any error message when the crash occurs? Di you try a repair?

Looking forward to your reply.

Regards,

[Anonymous · Accepted solution]

Thanks for your reply.

I did figure out the problem and simply re-installed the program. All is
working fine now.

Suzanne

[Viveka_CD · Accepted solution]

Hi @Anonymous

Thanks for the update. I'm happy to hear that your issue is resolved.

Here's an article on How to Complete a Clean Install and Uninstall of Revit products just in case the crash occurs again.

This article lists some vital steps Before reinstalling Revit products

Let us know if you have any additional questions.

Regards,